+ My daughter is learning to play an instrument at school and the teacher has given me an address to buy her, her own instrument. How do I know I'm getting the right deal?
You don't! Across the country, education authorities have to choose the lowest priced supplier of school instruments which often means they sacrifice quality for cost saving. A cheap instrument will not only sound inferior but will be harder to play and may even discourage your child from continuing their studies. Talk to us and we can supply you with an instrument that will combine cost with quality.
+ I have noticed your site carries a lot of links to tutors, are they the best in your area?
We place these links in good faith coupled with the knowledge that we know many of the people who ask us to place their credentials. The links for tutors & repairs etc. are placed on trust and personal knowledge of the services being offered. We would expect potential users to make contact with these people and decide for themselves.
+ What guarantee do you offer on instruments?
We offer the full manufacturers guarantee on each new instrument we sell.
Shorter guarantees are given on second hand instruments.
+ If I decide to upgrade to a better instrument would I be able to offer my old instrument in part exchange for a better instrument.
We would consider a deal depending on the age and condition of the instrument you are offering.
+ You often seem to offer some rare instruments. Are they genuine?
Yes we do often get offered rare instruments from our regular customers. This is a sign of trust in our relationship with our customers and ourselves. They deal with us knowing that the instruments will be offered to others who will appreciate the craftsmanship and tonal qualities.
